SHIPPING/DELIVERY

ship free,tax free!!!

After payment is received, there is a 24-72 hours processing period. After payment is processed, you will have your products within 5-8 business days (not counting weekends or Holidays). Most orders are processed and received by customers with 1 1/2 weeks.

If your shoes are out of stock we will email you

WE ARE NOT RESPONSIBLE FOR UNCLAIMED PACKAGES. ANY UNCLAIMED PACKAGED WILL NOT BE RESENT! MAKE SURE THAT YOU GIVE A VALID ADDRESS WHEN ORDERING, AND MAKE SURE YOU ARE AVAILABLE TO CLAIM YOUR PACKAGE. WE WILL NOT RESEND ORDERS RETURNED DUE TO BEING UNCLAIMED BY CUSTOMERS!

We will not ship C.O.D.

EXCHANGE POLICY

All exchanges must be addressed within 5 days of receiving products. In order to make an exchange, all shoes must be in original, unworn, dead stock condition, or you will not qualify for an exchange.

Exchanges can only be made if the products were factory defects and/or it was under our mistake. Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.

We will exchange if we sent incorrect products or products are factory defective.

A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance; It May Not Be Waived Depending On The Circumstance Of The Order. pickgoods.us   Reserves The Right To Apply This Charge To Any Exchange!

WE WILL NOT ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU THE CORRECT PRODUCTS!!!

WE WILL ONLY ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU INCORRECT PRODUCTS!!!

WE WILL NOT ACCEPT RETURNS OR EXCHANGES JUST BECAUSE THE CUSTOMER DECIDES THEY NO LONGER WANT A PAIR OF SHOES, OR BECAUSE THE CUSTOMER HAS PICKED THE WRONG SHOES OR BECAUSE THE CUSTOMER THOUGHT THEY WOULD LOOK DIFFERENT FROM THE PICTURES.

READ OUR POLICY AND MAKE SURE YOU SELECT THE CORRECT PRODUCT, COLOR AND SIZE, AND ASK ANY QUESTIONS ABOUT THE PRODUCTS BEFORE YOU PURCHASE!

Refund and Exchanges

edhardyworld.us wants to ensure your continued satisfaction.For edhardyworld.us online purchases, we are able to accept

merchandise not worn, used or damaged for a refund or exchange when accompanied by the original sales

invoice. 

Customers MUST contact our customer services via Live Chat on our website or Via E-mail at

edhardystoreusa@hotmail.com

us within 10 business days from the date of delivery. 

 Exchanges: Customers are required to contact our customer services to request an exchange.  This number should be retained for future  references  when  contacting our customer services.  However, all exchanges will be reviewed for permissibility. 

UNACCEPTABLE REASONS for a refund or exchange may encompass, but is not limited to, the following:     

   1: Color(s) of the merchandise are darker or lighter than displayed

    2: Merchandise had minor color differences from the picture

    3: Merchandise does not fit (i.e. due in part of error by the customer)

    4: Merchandise does not fit (i.e. after processing of next half-size)

    5 : Damaged or used merchandise after usage by the customer

Easy-to-follow instructions for returning merchandise will be provided by a customer services support staff after receiving your contact. However, in order to avoid such a stage, clients are advised to clarify unclear issues before placing any orders.  Please ask any questions you may have before ordering to prevent any potential problems.  Every effort will be made to ensure a prompt refund and an email notification will be sent once the return has been processed.